homedelivery

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homedelivery@homedeliverybr.com

+1 (305) 888 5191

Privacy Policy

Home Delivery (“HomeDeliveryBR”, ‘’Home DeliveryUSA’’, ‘’Hom Delivery’’, “we”, “us”, or “Company”) is a limited liability company based in the United States with headquarters at 12600 NW 25th Street, Suite 100, Miami, FL 33182. The Company specializes in providing home delivery services for various products to customers across different regions.
With our customer’s authorization, we communicate with various vendors and logistics systems including Amazon to retrieve and manage our customers orders, inventory, shipment data, and delivery statuses, ensuring a seamless and efficient delivery experience to our subscribed customer (“Amazon Buyers”).

Purpose Of This Privacy Policy

We are committed to respecting and protecting the privacy rights of our customers. This Privacy Policy outlines how your personal information will (and will not) be used by us. It provides details on our policies and procedures regarding the collection, use, and disclosure of personal information we receive from or about (1) our customers, (2) our customers’ recipients (“Delivery Recipients”), and (3) visitors who simply browse our website (“Visitors”).
This Privacy Policy may be updated periodically. We will notify you of any material changes by posting the new Privacy Policy on our website and displaying it in our app upon login each time the policy changes. You are advised to consult this policy regularly for any updates.
By using or accessing our services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you consent to our collection, use, and sharing of your information as described.

Information We Collect from Your Use of the Site

We collect information from your use of our site and use it for the following purposes:
  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  • To improve our site to ensure that content is presented in the most effective manner for you and your device.
  • To keep our site safe and secure.
  • To measure and understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
  • Insurance costs (if purchased by customer);
  • Home Delivery shall not be responsible for any delays caused by expired, denied or void credit card/electronic payment information provided.

How We Use Your Information

Service Delivery: To process your orders, deliver products, and provide customer support.

Improvement and Personalization: To enhance our website and services, tailor content, and improve user experience.

Communication: To send you updates, newsletters, and promotional materials.

Legal Compliance: To comply with legal obligations and protect our rights and interests.

Information We Collect from Your Use of the Site

We collect information from your use of our site and use it for the following purposes:

  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  • To improve our site to ensure that content is presented in the most effective manner for you and your device.
  • To keep our site safe and secure.
  • To measure and understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

Information We Collect Throughout Our Relationship

We use this information to help us provide you with our services.

How Long Do We Keep Your Information?

We will retain your information for a maximum of 6 months after the end of our relationship with you, unless obligations to regulators or tax authorities require otherwise or we are required to remove such data from our records.

Who Might We Share Your Information With?

For the purposes outlined in the ‘Why Do We Collect This Information?’ section, we may share your personal information with:

Selected Third Parties: Including business partners, subsidiaries, affiliates, suppliers, and sub-contractors involved in contract performance.

Analytics and Search Engine Providers To help us improve and optimize our site.

Customer Survey Providers: To gather feedback and enhance our services.

Group Members: Any member of our corporate group, including subsidiaries.

Additionally, we may disclose your personal information to third parties:
  • In the event of a business or asset sale or purchase.
  • If acquired by another company, as part of transferred assets
  • To comply with legal obligations, enforce our terms, or protect the rights, property, or safety of our customers, regulators, or others.

How Is Your Data Stored and Kept Secure?

Home Delivery operates secure data networks and servers from reputable providers, including Amazon Web Services in the USA. These servers are protected by industry-standard firewalls and password protection systems. Our security and privacy policies are regularly reviewed and updated as needed. Only authorized personnel have access to client information.
Despite these measures, we cannot guarantee absolute security against unauthorized access and data theft.
Upon receiving your information, we encrypt the data and store it in the database to employ strict procedures and security features to prevent unauthorized access.
If you access our website or services from outside the USA, you consent to the transfer and storage of your personal information in the USA and other locations as necessary.
Additionally, if you use our support system, you acknowledge that your information may be viewed by our support staff in other countries, and you consent to this transfer of information.

Do We Disseminate Any Personal Information?

Service Providers We may share your Personally Identifiable Information (PII) with third parties to help operate our website, authenticate users, and deliver products and services. These third parties include service providers, vendors, suppliers, and other entities that provide products or services for or through Home Delivery. These may include website hosting companies, authentication providers, email service providers, analytics companies, distribution companies, credit card processors, helpdesk solution providers, tax management solutions, bookkeeping services, accountants, and other similar service providers. These companies are only authorized to use your PII as necessary to assist us.

Aggregate Statistics We may disclose aggregate statistics regarding user behavior to third parties. This information is in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.

Complying with Legal Process Home Delivery reserves the right to use or disclose your PII in response to court orders, warrants, or legal processes, or to establish or exercise our legal rights or defend against legal claims. We may also disclose your PII if we believe it is necessary to protect the property or rights of Home Delivery, our owners, or our customers.

Cookies and Tracking Technologies

General Use We use cookies, tracking pixels, and related technologies on our website. Cookies are small data files stored on your device. They help us operate and personalize the website and track how you use the site to target ads to you on other websites.

Third Parties Our website employs various third-party services that may place anonymous cookies on your browser and send their own cookies to your cookie file. These services include Google, Facebook, Twitter, Adroll, MailChimp, Intercom, and others. They may also collect and use anonymous identifiers such as IP Address, HTTP Referrer, Unique Device Identifier, and other non-personally identifiable information.

You can opt-out of Google’s cookies using their Ad Settings or use the Network Advertising Initiative opt-out page to opt-out of some third-party cookies.

You are entitled to the following rights regarding your information:

Withdraw Consent: You can withdraw your consent at any time where processing is based on consent.

Marketing: You can ask us not to process your personal data for marketing purposes. We will inform you if we intend to use your data for such purposes or disclose it to third parties.

Legitimate Interests: You can ask us not to process your personal data where it is processed based on legitimate interests, provided there are no compelling reasons for processing.

Research Purposes: You can ask us not to process your personal data for scientific or historical research purposes unless necessary for public interest.

Access and Rectification: You can request access to personal information held about you and ask for it to be rectified if inaccurate or incomplete.

Erasure: You can ask for data to be erased if it is no longer necessary for the purposes for which it was collected, if you withdraw consent, if you exercise your right to object, if the data is unlawfully processed, or if the data needs to be erased to comply with a legal obligation.

Restriction: You can ask for the processing of your data to be restricted if the accuracy of the data is contested, the processing is unlawful, the data is no longer necessary for the purposes for which it was collected, or you exercise your right to object.

If you have any issues, concerns, or problems regarding your data, or if you need to notify us of inaccurate data, please contact us using the following details:

Home Delivery
12600 NW 25th Street, Suite 100, Miami, FL, 33182
Email: homedelivery@homedeliverybr.com
Phone: +1 305-888-5191